First and foremost, I hope you and your families are safe and well. The last few weeks have been unprecedented for all of us, to say the least.
We deeply value all our customers and understand that many of you are facing a tremendous amount of uncertainty in this difficult time, and wanted to provide you with an update on what F Jones Cleveland is doing in the wake of the current events.
Full time operations have been suspended and a provisional restart date set for Monday 4th May. We’ll update you of any change dependent on government advice and guidelines.
To help those customers providing and supporting essential services, we will do our best to operate a limited manufacture and collection service as is reasonably practicable under current government guidelines along with a weekly drop-off facility at our collection points in Scotland and the south of England.
A dedicated remote customer support team is in place to respond to all customers’ enquiries and maintain the level of service that you have come to expect from our company.
Contact the team via our info email address: firstname.lastname@example.org and telephone number: 01642 241195 for more information.
We continue to monitor the latest government updates and recommendation on the Covid-19 outbreak and contingency plans are in place to preserve our ability to operate and maintain our factory and protect the health and welfare of our employees and customers.
Thank you for your continued support and I assure you that we’ll do everything we can to try to make things easier for you during this difficult time.
Thanks again and take care.